IT INTERNSHIP

We are looking for a teammate to join our IT team and support the operational management of day-to-day office IT activities: Windows/macOS workstations, network and devices, cloud/SaaS tools, small automations, and targeted developments to support our digital practices.

RESPONSIBILITIES:

• Helpdesk & User Support (L1/L2): daily assistance for colleagues, account setup, printers, meeting room tech, and ticketing management.

   

• Workplace & Device Management: setting up new devices, managing updates, patching, and hardware/software asset lifecycle (onboarding/offboarding).

   

• Network & Office Support: basic LAN/Wi-Fi, VPN, access point troubleshooting, and AV equipment support.

   

• Cloud & SaaS: managing permissions on Google Workspace / Microsoft 365, collaboration tools, and basic security policies.

   

• Practical Security: supporting MFA/password management, writing small scripts (Bash, PowerShell, Python) to automate tasks, and creating documentation/runbooks.

REQUIREMENTS & SKILLS:

We’re looking for trainees with a strong interest in hands-on IT and office operations. The required skills are:

• Technical curiosity and a desire to learn by doing (a lot);
• Good problem-solving and priority management skills;
• Ability to work in a team and communicate clearly with non-technical users;
• Good command of English (written and spoken);
• Basic knowledge of Windows and/or macOS operating systems (installations, settings, troubleshooting);
• Basic knowledge of networks (IP, DNS, Wi-Fi, VPN concepts) and the main cloud/SaaS tools;
• Familiarity with productivity tools (Drive/OneDrive, Docs/Office, Slack/Teams, etc.).

NICE TO HAVE:

• Linux, Bash/PowerShell, Python (even basic), and automation;
• Git and development fundamentals (HTML/CSS/JS or other useful internal technologies);
• Introductory knowledge of MDM, ticketing, and asset management;
• Basic security concepts (MFA, IAM, endpoint protection) and/or entry-level certifications;
• “Homelab mindset”: personal projects, curiosity about networking, cloud, Docker, and APIs.

TIMING:

The selection process will last approximately 4 weeks.

The internship will last 6 months.

LOCATION:

Padua, with the possibility of remote working for part of the week.

WHAT WE OFFER:

• Flexible hours, smart working, and the ability to work from anywhere;
• Team building events;
• Flexible holidays, even outside of standard vacation periods;
• Birthday Leave;
• Free coffee and snacks;
• Company canteen;
• Free use of a guesthouse during office hours;
• Opportunity to work with international clients who will see you as an integral part of their team;
• …and much more!

If you want to learn about all the benefits of working with us, visit the JOIN US section of our website.

WE LOVE TO TEST OURSELVES, DO YOU?

Send us your CV with a brief introduction using the form and take a quick test.

You’ll find a suggestion for a sentence to include in your cover letter in the DataLayer.

If you don’t find it, don’t worry, send us your CV anyway 😊